Shipping Information

We are committed to delivering your order safely and efficiently. Please read the following shipping terms before placing your order.

All QWOSA event tickets are delivered digitally.
After successful payment, you will receive your ticket via email to the address provided at checkout.
Tickets may also be accessible through your Wix member account if you are logged in during purchase.
Please check your spam or promotions folder if you do not receive your ticket within 15 minutes of purchase.

If you do not receive your ticket, contact us at qwosa24@gmail.com with your full name and proof of payment.

🛑 No physical tickets will be issued. Entry will be verified using your digital ticket and/or name at the door.

All orders are processed within 2–5 business days after payment is received.
Orders are not processed, shipped, or delivered on weekends or public holidays.
You will receive a shipping confirmation email once your order has been dispatched.

We currently ship within South Africa.

Shipping Options: (Estimated Delivery and Cost)

Standard Courier3–7 business daysR60 – R120 (based on location)
Local Pickup (if available)Event-based or specific locationsFree (if applicable)

Delivery time may vary depending on your location and courier availability.

Once your order is shipped, you’ll receive a confirmation email with tracking details.
Please allow up to 48 hours for tracking information to become active.

QWOSA is not responsible for:

If you experience an issue, please contact the courier directly with your tracking number. For further assistance, email us at qwosa24@gmail.com.

Please ensure your shipping address is accurate and complete at the time of purchase. Changes cannot be guaranteed after the order is processed.

We currently ship only within South Africa.
For international shipping inquiries, please email us at qwosa24@gmail.com before placing your order.